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Terms and policies

Other Policies

Find Raims public documents in one place. This page brings together terms, privacy, and complementary public policies that apply to the platform.

Main legal documents

  • Platform Terms of UseBusiness rules applicable to Raims business customers and their authorized platform users.Download document
  • Consumer Terms of ServiceRules applicable to the end payer who makes a purchase, transfer, or payment processed through Raims infrastructure.Download document
  • Privacy PolicyPractices related to personal data processing, Raims roles, data subject rights, security, and retention.Download document

Other public policies

  • Cookie PolicyCookie and similar technology categories, consent, preferences, purposes, and retention.Download document
  • rCAPTCHA PolicyTerms of use and privacy for rCAPTCHA, a Raims security product intended to protect platform users.Download document
  • Compliance and AML/CFT PolicyPublic controls for compliance, prevention of money laundering, fraud prevention, and risk-based monitoring.Download document
  • Code of Conduct and EthicsPublic standards for integrity, respect, confidentiality, conflict-of-interest prevention, and violation reporting.Download document
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Raims is a complete payments infrastructure that helps companies increase sales and build customer loyalty, offering a range of features such as Pix, boleto, and other solutions.

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© 2026 Raims Tecnologia LTDA.

Rua Helena, nº 280, sala 408, Vila Olímpia, São Paulo - SP, CEP 04552-050.